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Argus Eyes, March, 1951

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The Service DepartmentAs long as amateur mecha nies insist on taking cameras and clocks apart to see how they work, or as long as canoeing shutterbugs continue to tip over, immersing their equipment in "the drink, ¦ or as long as men in the armed services, missionaries, and travelersuse Argus cameras to record their arduous way of life, there will need to be a Service Department at Argus to restore these instruments to their former serviceability. Actually, however, the Service Department performs other duties aside from repairing of our equipment. In a way, we are a shop within a shop because the functions of procuring, selling. billing, credits and adjustments, statistical recording, and establishment of repair service accounts, etc., are carried on here. Virtually every department at Argus will find its miniature counterpart in Service. Such varied activity in one department ismore understandable when one realizes that, with a few exceptions, any Argus producís which are returned must pass through -from Salesmen's samples to display equipment used at the photographic convention or engineer's experimental models besides, of course, products actually needing repairs. This calis for individuals or groups of individuals to receive, unpack, initially inspect, and make a record of all equipment coming into the department. Then there are therepairmen for cameras, projectors and miscellaneous equipment, the final inspector, leatherers and polishers, the f ocometer operator, thepacker, mailer. and stock clerks. The repairmen are trained to repair all models, past or present whether they work on cameras or miscellaneous equipment. Besides the repair or service personnel, we have ourreplacement parts department; because all partsand incomplete items are sold by Service. The handling of administration and paper work" for the department in turn calis for a small staff . Repair instructions for the repairmen must be prepared, billing to the customer figured, correspondence carried on as towhat is to be, or has been done to the equipment. The method of shipment or delivery must be determined, labels prepaied, invoices or credit adjustments made and sent out. Parts orders must be made out, correspondence not accompanying incoming shipments must be matched with receiving reports for parcel post or freight shipments and sometimes it must be matched with past records. Letters have to be dictated, transcribed, and mailed. Correspondence comes f rom dealers, repair stations, and the individual consumers of our products. With a few exceptions, all inquines about the technicalor mechanical aspects of our producís are handled by Service as well as inquines on the repairing, maintenance, and care of our products. Besides correspondence, other literature isprepared and distributed by the Service Department, designed to fill the particular needs of the individual customer, repair station, or dealer. It ranges from supplementary flash instruction sheets and repair procedures to the replacement parts catalog. Consumer or dealer inquiries may cover such varied questions as ttWhat is wrong with my negatives?" and "What changes must be made to this projector so that my customer can use it in India?" Since it is said of us, as it is of all Service Departments, that utrouble is our business, w it may appear to an outsider to be a disconcerting place to work. But here, as in other aspects of life, appearances are deceiving. For every unreasonable or difficult demand on our ability to serve are many other transactions which are most rewarding. We get fan letters regularly from customers telling us how their Argus has introduced them to a new and fascinating hobby. .Helping a missionary in some remóte land to get his equipment back into operating condition is always a pleasure, of course. Perhaps the best feeling of all comes in being able to assist our men in the armed services. But whatever his station in life, a shutterbug is usually a friendly and interesting person. In Service we have the pleasure of direct contact with the ultimate consumers of our products. This not only keeps us keenly aware of Argus' enviable position in the photographic industry, but also gives us a healthy respect for the nee es - sity of quality workmanship and material in our products to maintain and improve that position.Argus EyesArgus Eyes is published for the employees of Argus, Incorporated and their families. It is intended to be a means of friendly communication between them, and to provide a reliable source of information concerning the company's business. Beverly Bullis of the Personnel department makes sure that news is gathered and that pictures are obtained and arranged in readable fashion for publication about the lOth of each month. Charles A. Barker, "Jimmy" to all, is Art Director and Art Consultant. The profiles are done by Harry Rookes. Sam Schneiderof the Photographic Department furnishes pictures. Reporters for this month' s Argus Eyes were: Eddie Girvan, Jim Rohrbaugh, Alice Weir, Jim Meidrum, Don Crump, Olin Robinson, Carolyn Dancer, Mac McCoy, and Bob Isaacson.Cost-of-living IncreaseOn January 24, 1951, Argus adopted the General Motors annual-wage-improvement and cost-of-living formula. This will be effective until January i, 1954, at which time it will be subject to review. Fout cents an hour will be added to the hourly earned rate of hourly employees, starting with the first pay period beginning af ter April 1, 1951 . An additional four cents will be added annually thereafter. Proportionate adjustments will be made at the same time in the earnings of salaried employees earning less than $600 a month. This increase cannot, of course, be paid unless and until it is approved by the Economie Stabilization Agency. No action on this phase of the plan has y et been indicated by the ESA. It is quite possible that no decisión will be made on it prior to April i, since the effective date for annual improvement at General Motors, and at other large companies which use the same plan, falls in the latter part of May. If the ESAallows this annual improvement factor, however, it will bemade retroactive, at Argus, to April 1, provided this retroactivity is not prohibited by law. The second phase of the General Motors plan is the cost-of-living adjustment. For each 1. 14 increase or decrease subsequent to October 15, 1950, in the Consumers Price Index, there will be an adjustment of one cent an hour to your hourly earned rate. These adjustments will be made quarterly, the first adjustment of five cents ha ving been effective March 1 on the salaried payroll and March 1 1 on the factory payroll, which begin the first pay periods af ter March i, 1951. Should the Index turn downward, these adjustments will not lower your rate below its March i, 1951 level. The Index used for this purpose is the "Consumers' Price Index for Moderate Income Families in Large Cities - All Items" published by the Bureau of Labor Statistics - U. S. Department of Labor 1939 equals ioo.o). The plan has as its base the Index of October 15, 1950, which feil within the range (established by General Motors) of 176.1--177.2. Therefore, the cost-of-living allowances will be computed as follows: Cost-of-Living Allowance Cost-of-Living Allowance In Addition to Wage Scale For Salaried Employees, Index by Job Classification Per Quarter 177.2 or less None None 178.3 l $ 5.20 179.5 2t 10.40 179.6 -180.6 3 I5.6o 180.7 -181. 7 4 20.80 182.9 5 26.00 183.0 -184.0 6 31.20 185.2 7 36.40 185.3 -186.3 U 41.60 186.4 -187.4 9 46.80 187.5 - 188.6 io 52.00 188.7 -189.7 u 57#2O The above hourly allowance will be added into each pay check of hourly employees, and shown on the stub in the section labeled "Regular Pay. w The check stub will contain an addressograph notation, "Regular Pay includes 5 C. of L.n It will be paid to salaried employees (earning less than $600 a month) quarterly, the first payment of $26.00 being included in'Öther Pay"in the May 31 salary check. Cost-of-living allowances and annual improvement factors will both be subject to overtime pay. Base rates will not change as a result of either cost-of-living or annual improvement factors. Incentive earnings will continue to be computed on your present base rate, and earnings resülting from the above adjustments will be added as a flat amount without reference to your bonus.Reviewing Argus ProgressY ou have undoubtedly noticed that the houses have been removed from the three lots purchased on Fifth Street. As a result of the important Military contrac ts which we now have, we have also been successful in obtaining a Certifícate of Necessity for the construction of the proposed addition to Plant II. Construction will begin as soon as the plans are completed and a contractor select ed. The Annual Photographic Show was held in Atlantic City two weeks ago. We were pleased to have some of our competitors teil us our display was the best in the Show. We were also happy at the reception of the C-4. Many dealers were quite enthusiastic about it and asked when cameras would be available. Eastman Kodak introduced anew camera, the Signet, in about the same price class as the C-4, and indications were that it also will have a good acceptance in the trade. In addition, Eastman announced a new 150 Watt projector to sell for $24.50, which may offer stiff competition to our projector line. We are nowenjoying a seller's market, but one of these days will return to a purely competitive market. For that reason we are devoting all of our efforts, both manufacturing and merchandising, towards strengtheriing our position. The 4 cents annual improvement, which is part of the General Motors plan we have adopted, is based on the principie that we will steadily reduce manufacturing costs. We have engaged the Methods Engineering Council to aid us in a program of improving our methods and reducing costs. They have begun in the Paint Shop since it appears that improvement of the physical lay-out there can provide the greatest potential sa ving. As part of the same program, we are improving the tooiing on the Model 75 to produce that camera at the lowest possible cost without loss of quality. We plan to extend this tooiing improvement to other cameras as well. About July, the curtailment of the supply of aluminum, brass, and zinc will cause a reduction of our camera and projector production to about two-thirds the current level. We now have a number of Government contracts whieh are in an early stage of engineering and tooiing. These should gradually supplant the lost commercial business, and will reach substantial proportions by the latter part of this calendar year.It Pays To SuggestSuggestion Plan Winners for February Jess Cope is a doublé winner for a total of $90.99. One of his suggestions resulted in the elimination of a cleaning operator on projector tubes. The other suggestion improved the method of removing paint around holes on camera backs and the slide discs. Herb Pfabe suggested the use of a témplate which locates more accurately the holes to be drilled in installing a new style escapement on old style C-3 cameras in the service department. Harold L 'Esperance suggested a change on one of the standard brushes we stock which resulted in a 38% savings in cost, but dueto the fact thatonly a small number of this type of brush are used in a six monthperiod, the awardamountedto $10. Dick Huston suggested the use of glass valves on an optical test instrument which eliminated air leakage and resulted in an easily made $10. All future awards will include a certificate as a memento of the award and will replace separate checks that have been issued in the past. Most awards will be included in the regular pay check. Turning in an idea is the only sure way to find out if it is a good one--worth money !Argus Contributes $1692 To Red CrossThe Red Cross Campaign at Argus closed March 16. Contributions by employees amounted to $846. The company will match this dollar for dollar, making the total contribution from Argus $1692. The fine help given by Russ Warren, Thelma Burke, Charlie Drechsel, Jim Meidrum, Beulah Newman, Bud Wheeler, Karl Kaschner and Bev Bullis was very much appreciated. The drawing for thetwo 75 's was made in the Personnel office March 22, with Herman Bauer officiating. The names of all contributing $3 or more were put in a box and Herman drew out the names of Leonard Wilkinson and Herman Koegler.Service ScoopsService, like other departments, may well remember this month as the Battle of the Germ. We are glad to report that in spite of the wave of sickness, we have been able to keep current. However, the hail and hearty had to knuckle down tomake up for those who were absent. The new man in the back room is Marión "Bud Schneider. He lives in Ypsilanti with his wife, Florence, and two boys; Reginald (8) and Ronald (4). He was formerly with Bradfield and Bidwell, so is a specialist on the ceiling projector. Bob Smith has left our ranks to take employment with Kaiser-Fraser as a draftsman. Good luck in your new venture, Bob. Speaking of Kaiser-Frazer, Chuck Murphy's wife works there, and so they decided to take advantage of her discount privileges in purchasing a new car. At this writing Chuck hasn't beenable to sell his Mercury, though, and finds himself in the enviable position of being able to ask the question, aShall I drive the old or new car to work this morning?" Mike's good luck with the Flexichrome process (or is it skill instead of luck?) has made many of us anxious to try our hands at making some color prints by this new and exciting process. Mike says "If I can do it y ou ought to be able to. wArgus ProfilesWas bom in Columbia, Kentucky, and started with Argus in 1942. Was previously employed by the Adair County State Highway Department in Kentucky and then worked for Elsifor Storage Company in Ann Arbor. Likes to hunt and fish during the seasónand is an ardent stamp collector except that he seldom finds time to sort out the thousands of varieties he has accumulated.Master Photo Dealers And Finishers Association ConventionThe eyes of the photographic world were focused on Atlantic City this month when several thousand camera dealers, photo-finishers, photo manufacturera and distributoras representatives invaded the resort city. It was the annual No. i event in the photo industry. The Master Photo Dealers & Finishers Association Convention and Tra de Show, where the photo wares of the world were presented along with a program to help dealers solve the problems which seem to be developing. Slightly larger than the show held last year in Cleveland, the Atlantic City affair hadnearly 300 exhibit spaces in which America 's leading manufacturers and distributors presented currently available merchandise. Argus had one of the largest spaces of any exhibitor at the show, five booths covering an area 50 feet long by 10 feet deep. Eastman Kodak and Reveré were the only manufacturers with larger spaces. With an illuminated background of brilliant yellow and blue, and trimmed with green plants the full length of the spaces, the Argus exhibit was a standout. According to the majority of dealers and other exhibitors, the Argus exhibit was the most striking display in the show. R. J. Wilkinson, Executive Manager of the Association, was particularly complimentary. . .said it was the "bright spot" of the show. Pictured here, the Argus Display featured the new Argus C-4 with a giant model of the camera and 6 beautiful 12 x 18 inch full color prints actually made from Argus C-4 color slides. Also featured were the Argus Advertising Program, largest in the company's history, display materials and the new Argus Televisión commercials for dealer use, as well as the other popular Argus models.From the standpoint of prestige in the industry, the Argus display did an outstanding job. It impressed all who visited the show with the fa et that Argus is one of the leaders in the camera business. The matching button idea, which Argus introduced three years ago in Cleveland, was again used and proved to be as popular as in the past. Thirty-two prizes (Argus cameras and projectors) were awarded and served to maintain strong interest in Argus throughc it the five days of the show. The Argus C-4 was well received, and dealers from all parts of the country are enthusiastic about the potential sales they expect when the camera is available for deliveries. All things considered, the show was bigsuccess for Argus, although theattendance wasprimarily limited to the leading dealers of the country, the position of Argus in the world of photography was considerably enhanced, and our name firmly established with the important companies of the industry.Optical IllusionsBernice is one year older now. Juanita and Betty brought in birthday cakes so we could help her celébrate the occasion. Welcome back to optical - Helen, Francés, Dolores, Opal, Lena, and Pauline. Some of our girls got in the way of the ñu bug and were out on the sick list, but they are all back on the job again. Edna must have a gold mine hidden somewhere; she is sporting a new car. Congratula tions to the new Grandma, Elsie Paradise.Polished ProseTed Tirb just resigned f rom the Bachelors Club. Ted was married the early part of March, and took his bride to Hot Springs for a one week honeymoon. Louie Knieper 's smile reaches from ear to ear these days. Whynot? Noteveryone gets money back from Uncle Sam at income tax time. Bet that $97 will help pay for a new televisión set. Paul McCoy is accepting bids on his car. Anyone interested? We received word from Bob Whitmore who is in Huston, Texas. He is fine and may stop in to see us this summer. Three new men have been added tothe grinding room, they are: Frank Maynard, Dwain Kinkel and Paul Guenther.RembrandtsDon't miss the next debate between Sy Harding and Harold Peterson on the subject of School Taxes. Well Harold, with such a nice home as you have, they figured they could really boost your tax. Right Sy? If anyone is looking for "Dutch you will find him in his little private office. Hoe do you do it "Dutch"? We are happy tosee that Mary and Bob got over their illness. Nice to see them back. Say Walt, what is wrong with your car? You didn't break it in properly as Herb did - anyway that 's Herb 's story. The Egeler boys, Rube and Norm, spent a weekend in Saginaw. Theybowled in the Men's State Bowling Tournament.EngineeringMore expansión and changes in the Engineering Department. We welcome two new draftsmen, Bob Grampie and Dick Bey, and Ken Pratt, who worked with us a few years ago. There has been a lot of excitement and activity behind Plant II lately. Three houses have been sold and moved away. Many will be interested to know that Barbara Behnke (formerly Barbara Burmeister) will be living in one of the houses. She and her husband Bob bought a lot on Lutz Avenue; the house was moved there March 20. Barbara worked ín Engineering in the Blue Print room for quite a while, then transferred to Sales. We hope the Behnke family will enjoy their new home. The uflu" bug caught quite a few in Engineering this winter. Glad to see Bob Price, Héctor Haas, Art Parker, and all the rest of the fellows well and back to work. One of the old faithful donators to the Red Cross hit the jackpot this year. Len Wilkinson won a Model 75 Camera. He will certainly enjoy it for he was the fellow who did the original designing on the Model 75.Ladies' Bowling League Men's Bowling LeagueCard and Camera Sixth In State Card and Camera women of Argus rolled into sixth place in the women 's state bowling tournament at Lansing , with a 2780 total with handicap.Won Lost Card & Camera 72 44 Ten Pins 71 45 Schmidt's Beer 71 45 Erle's Hi -speed 71 45 Spitfires 68 48 Blue Front 65 50 Purchase Radio 58 58 Brown Keg 58 58 Paint Shop 51 65 Graves Barber Shop 46 70 Happy Gang 37 79 Atom Busters 28 88Won Lost Argus Camera 85 27 Pressmen 64 48 Paint Shop 64 48 Confusión Xprts 59 53 Skunks 58 54 Warehouse 58 54 Lens Grinders 55 57 Maintenance 53 59 Projectors 50 62 Screws 48 64 Ten Pins 42 70 Tool Room 38 74Argus Boys In ServiceMr. and Mrs. William Birch have received a letter from their son, S-Sgt. Louis Birch, written March 5, in which he told them he was back in action in Korea aft er recovering from leg wounds. He did not say when he had received the wounds butstated he had beenambushed. He evidently was not hospitalized but was cared for at a rest camp near the front. This is the second narrow escape he has had in sixmonths of service in Korea. Sometime ago he wrote of his miraculous escape from death when two officers were killed and a third wounded. The three officers and Sgt. Birch were all in the same foxhole at the time. His March 5 letter was written in a foxhole near the Han River where his outfit has been seeing action. Louie, who left for active service in August of 1950, worked in the paint shop. He also served in World War II.In January, Ray left for the service. He is nowstationed at Camp Polk, Louisiana, His address is: Pvt. Ray mondC. Barnes U. S. 55073605 Co. C„ 179 Inf. Reg., 45th Div. Camp Polk, Louisiana Ray has been employed in the Machine Shop at Argus, as a Class II Machine Operator, since 1948.Sales SlipsThings have been lively in the Sales Department since Christmas. Ka y Shafer left us to work at KaiserFrazer, Suzzie Huntley left to take the position of secretary to Dr. Benz, and Betty McCollum has left our group to prepare a nursery. Best of luck girls.Dorothy Bell has taken the position of secretary to Mr. Scholten - welcome to our office, Dorothy. Seemsas though the flu bug has finally made his way into the Sales Department and Jack Pelton and Barb Titus were his victims. Jack has recovered and we wish a speedy recovery to Barb. Bill and Doug took a few days off to attend the Camera Convention which was held in Atlantic City last week. Amid all the hustle of camera dealers, etc, Doug found time to inquire about the State Basketball Tourney which was held at the same time. Bonnie Griffith is all excited these days preparing to go to Arizona as her husband, Fred, is stationed there in the Air Corps. She plans to leave the last of March. Virginia Brumley is taking Bonnie s position in the sales office. The rest of the Sales Gang is waiting for Spring tocóme and then vacationtime once again.Anniversaries

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