What you have told us
Here you can search through numerous patron comments and the corresponding AADL replies. Search by the type of comment, in general by what the comment is regarding, or by a particular issue.
We care about what you have to say, and do our best to address each and every concern.
Please let us know how we're doing by submitting a comment or suggestion.
Filter Patron Comments
Type: compliment
Regarding: programs & events
Patron Comment: A2 Community Bookfest - I am impressed. Do it again.
AADL Reply: This comment was submitted anonymously.
Date Received: 2023-09-13
Type: compliment
Regarding: programs & events
Patron Comment: Fabulous Bookfest!!! Thanks!
AADL Reply: This comment was submitted anonymously by a longtime AADL fan.
Date Received: 2023-09-03
Type: compliment
Regarding: - NONE SELECTED -
Patron Comment: I just finished reading “Much Ado About Nada” by Uzma Jalaluddin. It was a very interesting read. I learned a lot about the author’s culture. I only wished there had been glossary for the many words I didn’t know. I am enjoying the many books written by minorities. They tend to be very well written. They deal with many things outside my experience.
AADL Reply: Thank you very much for this positive feedback! I have shared your comment with our team of selectors - it's very nice to know you are finding and enjoying new authors through the library's collection. Thank you for using your library! Sara Wedell Collections Manager | AADL
Date Received: 2023-08-18
Type: general suggestion
Regarding: other
Patron Comment: A 2nd drop off for donation books that is NOT downtown.
AADL Reply: This comment was submitted anonymously.
Date Received: 2023-08-18
Type: complaint
Regarding: computers
Patron Comment: The internet is really slow. It cuts off during Zoom meetings.
AADL Reply: This comment was submitted anonymously.
Date Received: 2023-08-18
Type: general suggestion
Regarding: customer service
Patron Comment: Provide service or resources for services to help people find lost or stolen ID's and cellular devices.
AADL Reply: This comment was submitted anonymously.
Date Received: 2023-08-18
Type: general suggestion
Regarding: facility issue
Patron Comment: It would be nice to have a step stool in the bathrooms for kids to wash hands.
AADL Reply: This comment was submitted anonymously.
Date Received: 2023-08-18
Type: compliment
Regarding: customer service
Patron Comment: Thank you, AADL for having a very nice Library to assist me. This Library, Kelly, is a great helper. Thank you.
AADL Reply: This comment was submitted anonymously.
Date Received: 2023-08-18
Type: general suggestion
Regarding: other
Patron Comment: Return a magazine exchange rack please.
AADL Reply: This comment was submitted anonymously.
Date Received: 2023-08-18
Type: compliment
Regarding: customer service
Patron Comment: Great Library Service Systems.
AADL Reply: This comment was submitted anonymously.